Telephone befriender

The telephone befriending services allows volunteers to be phone contact with carers. The calls can have a positive impact on the health and wellbeing of the carer and sometimes could be the only contact they have outside of the house. These calls are regular and allow the carer to have a chat and social interaction with the volunteer. There is no script or specific structure to the calls. This position is from home and can be flexible around which times work best for both the volunteer and carer. Basic notes of what was spoken about need to be kept and then sent to the volunteer coordinator. 

The ideal person for this role:  

• Clear spoken communication skills 
• Excellent manner and people skills 
• Confidence in communicating in person 
• Pleasant and welcoming manner 
• Be comfortable making a call
• Being able to use your own initiative but be able to ask for help when you need it
• Good timekeeping skills 
• Ability to maintain confidentiality 

Our volunteering roles are flexible and fit around your schedule. Ideally the Training Course Locality Support Volunteer would be able to make a regular commitment to the role on a monthly basis, covering courses when available to do so.  

We will always work closely with you to ensure your volunteering role fits with your other personal and social commitments. 

Page Break

Benefits of volunteering: 

• A chance to learn new skills and an opportunity to meet like-minded people 
• Training and personal development opportunities 
• A useful steppingstone into potential future employment 
• Routine and structure 
• Improved health and wellbeing 
• Developing useful connections and building good relationships with people in your local community 
• Take part in activities, events and treats alongside our staff and other volunteers 
• A team to support you 

Our volunteering roles are flexible and fit around your schedule. Ideally the Training Course Locality Support Volunteer would be able to make a regular commitment to the role on a monthly basis, covering courses when available to do so.  

We will always work closely with you to ensure your volunteering role fits with your other personal and social commitments. 

Page Break

Benefits of volunteering: 

• A chance to learn new skills and an opportunity to meet like-minded people 
• Training and personal development opportunities 
• A useful steppingstone into potential future employment 
• Routine and structure 
• Improved health and wellbeing 
• Developing useful connections and building good relationships with people in your local community 
• Take part in activities, events and treats alongside our staff and other volunteers 
• A team to support you 

Our roles are flexible and we want your volunteer role to be sustainable and fit in around your life. Volunteering has a wealth of benefits for both carers and the volunteer. You will have a supportive team around you to support and help you in your role.